Privacy Policy

Purpose and Scope

Protecting the privacy of the information you share when you visit our corporate website and use our online services Q Yatırım Bankası A.Ş. is important for Protecting the confidentiality, integrity and usability of information is our basic principle. This policy explains the basic principles we adopt to protect the confidentiality of information. We ask you to read the Privacy Policy carefully and learn about its content.

General Information About the Processing of Information

Two basic information is collected through our corporate website. These are personal data used to identify natural persons and cookies collected for the better functioning of our website. Cookies are a feature of web browser software that allow web servers to temporarily store information in your browser. We collect information through cookies to see how our website visitors access our site. During this process, no personal information (which can identify you) is collected.

General Information About the Processing of Personal Data

Personal data refers to any information relating to an identified or identifiable natural person. Our bank shows maximum sensitivity to the security of personal data. Personal data processed by our Bank within the scope of Personal Data Processing conditions specified in Articles 5 and 6 of the Personal Data Protection Law are protected by taking necessary security measures in accordance with the nature of personal data within the scope of the Banking Law.

You can visit our website, get information about our products and services, and review the reports and announcements without providing any personal information. However, in some cases, we may need your personal information. For example, you may want to provide your personal information such as name, surname, phone number, e-mail address, which may be necessary to be informed about new developments, to contact you or to provide you with a membership.

For detailed information about personal data and to learn about your rights as a data owner, you can review the Personal Data Protection Policy on our website.

General Information About Cookies

Our website uses cookies and similar technologies. Cookies are small text files that are stored on your device or network server via browsers by the websites you visit. A cookie usually contains a unique identifier consisting of a randomly generated number that is stored on your device. Some of these identifiers expire when your website session ends, while others may remain on your device for longer periods of time. Cookies help us provide you with a personalized experience when you visit our website, improve our services, and help you find what you are looking for easily.

Two types of cookies are used on our website. These are system cookies and optional cookies. You can use the Cookie Policy on our website to get more detailed information about cookies and their use. You can choose your cookie usage preferences at the website login, and you can personalize your preferences for cookies by changing your browser settings.

Ensuring the Security of Information

Personal data is protected from unauthorized use, disclosure, destruction and alteration, through physical, technical and organizational security measures, as required by risks such as accidental data loss or damage to data or unauthorized access that may arise as a result of data processing. The security of this website is based on Secure Sockets Layer (“SSL”) technology and allows your browser to encrypt your data before you send it to us. In accordance with Article 12 of the Banking Law and the Law on the Protection of Personal Data, our Bank takes all necessary administrative and technical measures and cyber security measures according to the nature of personal data.

Transfer of Information

Our Bank's employees show the necessary sensitivity and care is taken to protect all information from unauthorized access, misuse, changes, corruption and destruction.

The information obtained by our bank will not be shared with a third party or company without the consent of the owner of the information or unless there is a legal obligation.

Third Party Services

There are links and referrers to other websites such as social media channels on our bank's website. Our Privacy Policy is valid only for our bank website, it does not cover other websites. Our Bank is not responsible for any damages that may arise from the use of these sites.

Other Considerations

In case our Bank receives support services from different companies, these companies are informed about our Bank's confidentiality standards. We would like to emphasize that you should not share your membership password with anyone in order to ensure your information security.

Your rights

You have the right to obtain information regarding the processing and transfer of your personal data. You also have the right to request that your personal information be deleted and that you no longer be contacted. As a personal data owner, you can access detailed information about these and all similar rights from the Personal Data Protection Policy, and submit your requests by filling out the Data Owner Application Form. Q Investment Bank A.Ş. will respond to your applications and requests free of charge as soon as possible and within 30 days at the latest.


Our bank has the right to make changes in the Privacy Policy in accordance with the relevant legislation, and in case of any changes, the updated policy will be published on our website.

Contact information

Title: Q Yatırım Bankası A.Ş.
Address: Bayraklı Tower Mansuroğlu Mah. Ankara Cad. No:81/152 Floor:22 Bayraklı/İzmir
Phone: 0 850 723 65 00
Fax: 0 850 723 65 01
KEP Address: qyatirimbankasi@hs03.kep.tr